The New Year is barely upon us and we are already receiving reports of holidaymakers returning home from Egypt with stomach bugs and gastric illnesses.
In recent years Egypt has been an illness hotspot for British holidaymakers, with guests returning home with diarrhoea, stomach cramps, nausea and fever. Tour operators may typically blame these symptoms on the tropical climate or on a change in eating and drinking habits; however medical tests provided by those suffering from illness often revealed the presence of bugs that are often caused by the consumption of contaminated food or drink including salmonella, cryptosporidium, E. Coli and campylobacter.
In recent years, major outbreaks of illness at the First Choice Holiday’s "Red Sea Holiday Village" have been well documented with large groups of holidaymakers taking legal action against their UK tour operator. Holidaymakers have also reported the presence of sickness bugs and gastric infections at an array of other hotels including the Royal Makadi, the Jaz Mirabel, the Xperience Sea Breeze Resort and the Baron Palms Hotel.
In light of the number of claims that have been successfully pursued against the major tour operators as a result of tourists contracting illnesses in Egypt, we would have expected the tour operators to have invested heavily in improving the hygiene practices at hotel’s in this destination. Time will tell however whether there is a downturn in reported illnesses from Egypt and whether the subsequent number of claims being pursued will decrease as 2014 progresses.
If you travelled on a regulated package holiday, The Package Travel Regulations 1992 make the tour operator liable if there is "improper performance" of the holiday contract. This essentially means that if you become ill and it is the hotel's fault, you can potentially claim compensation against the tour operator in the UK.
This is useful as it allows many cases to be pursued on "no win no fee" funding terms and makes the process easier than pursuing an Egyptian hotel using the Egyptian court system.
Many law firms claim to be "experts" in travel law but at Simpson Millar LLP, we have a dedicated team of holiday claims lawyers with experience of working for the tour operators that are ready to offer help and assistance and to pass on their knowledge and know how.
This means that if your claim is accepted, it will be pursued by somebody that knows travel and holiday law, knows the travel industry and has experience of pursuing claims against tour operators.
We pride ourselves in being straight talking and honest. If we cannot take on your claim, we will tell you and explain why. If we can take on the claim, we will let you know of any risks and explain funding arrangements in an open and clear way. No win no funding is widely available and this will be explained from the outset.
Get in touch for a chat about how we can help you by filling in our quick, no obligation enquiry form and we will call you back or you can call us directly on 0808 145 1353.