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Serving Up Germs at Holiday Village Turkey Costs First Choice £2,750

A male holidaymaker has won £2,750 compensation after contracting a gastro-intestinal disorder during his stay at the Holiday Village Turkey.

Holiday Illness

Illness at the Holiday Village Turkey

Awarded 4* by First Choice, the Holiday Village Turkey in Sarigerme looks like the ideal holiday village. With its super-sized complex it boasts fun for all the family. It also promotes an a la carte dining menu along with a Turkish a la carte restaurant. There is plenty of food to choose from for hungry guests.

During his stay, our holidaymaker took advantage of the food on offer available through his package deal. However, eating at this holiday village was to be to his downfall. He contracted a gastro-intestinal disorder during his stay. The food served up to him was not fit for human consumption, as it was teaming with germs and bacteria.

First Choice Drag Their Feet in Addressing the Claim

On returning to the UK, Simpson Millar sent a letter of claim to First Choice and investigations began into who was responsible for his illness. First Choice failed to deal with the matter appropriately despite numerous amounts of correspondence.

We made arrangements for the ill holidaymaker to be medically examined, and his report was presented to First Choice.

After months of chasing, First Choice finally acted on the matter by disputing the travellers claim for special damages. Special damages are reimbursements for financial losses and any expenses incurred as a direct result of the accident. These could include loss of earnings, prescription fees, insurance excess etc.

In response to this, new evidence was submitted and First Choice agreed to pay the man £2,750 compensation.

Dated: 24/06/2013

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