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Compensation victory for Side Prenses Hotel sickness in Turkey

A holidaymaker from Essex has fought and won her legal battle against the tour operator First Choice for the sickness and hospitalisation she endured whilst on holiday with her boyfriend in Turkey.

Holiday Hotel Watch

Miss Street and her boyfriend stayed at the Side Prenses Resort & Spa Hotel in Turkey (formerly the Side Prenses Hotel) for what was supposed to be a romantic week away for the two of them.

Miss Street suffered with a severe gastric sickness bug during the holiday. The symptoms were so severe that she was unable to leave her hotel room for several days and had to be hospitalised for the rest of the holiday.

Simpson Millar - First Choice to help you

Miss Street spent three days in the hospital in Turkey where she was put on a drip and given several antibiotic injections. She returned to the UK still suffering with symptoms and visited her GP for further treatment. Doctors were unable to identify the exact nature of the gastric illness but were positive that Miss Street had contracted holiday food poisoning from the hotel.

Miss Street’s boyfriend found Simpson Millar after researching holiday illnesses on the internet. He contacted our specialist Travel Team who were able to assist Miss Street with making a compensation claim against First Choice. Simpson Millar’s Expert Travel Lawyers took on Miss Street’s claim on ‘No Win, No Fee’ terms.

Miss Street was critical of several aspects of the hygiene in the hotel. Miss Street booked her all-inclusive holiday as a package. This meant that she could fight First Choice in the UK rather than having to pursue the hotel directly in Turkey.

Holiday Compensation

Very Satisfied

Miss Street successfully recovered £3,000 compensation for her sickness bug and the spoilt holiday. Asked to evaluate the service she had received, Miss Street rated the service as, “Excellent Service – always given updates on case. Given really good advice and very satisfied with the outcome.”

James Blower, the solicitor who took on Miss Street’s case, was described as, “Very helpful and kind and polite whenever I spoke to him on the telephone.” Mr Street added, “He explained everything clearly and kept me up to date with the case. Thank you.”

James Blower commented on the case, saying, “Miss Street and her boyfriend really didn’t have a holiday as she spent most of the time ill and in hospital. The £3,000 settlement from First Choice rightly compensated Miss Street for the horrendous time she’d had to endure on holiday”

Spent your Holiday in Hospital? – Contact us today

If you have suffered with a sickness bug and contracted holiday food poisoning whilst on your all-inclusive package holiday then get in touch with Simpson Millar’s Travel Team today as you may be able to pursue a holiday sickness compensation claim against your tour operator.

Contact our team of Travel Lawyers today and we will ring you back to discuss whether you are able to pursue a holiday illness compensation claim.

Dated: 08/05/2013