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£4,500 for Toddler after Salmonella at the Pegasos Royal Wings

Sold as a 4* hotel by Thomson Holidays, the Pegasos Royal in Turkey should be a place for family fun and enjoyment for all. However, it turned out to be a nightmare for one little girl who contracted gastroenteritis when staying there with her family on a 7 night, all-inclusive package holiday.

Diarrhoeah symtom bug

Toddler Hit by Salmonella

Half way through her holiday the little girl, aged 4 at the time, began to feel unwell. She then developed severe diarrhoea, fever, headaches, tiredness and fatigue.

After returning to the UK, she went to her GP for treatment. A stool sample was taken, confirming that she had caught Salmonella. Over a period of 9 weeks, symptoms continued to affect the poorly toddler and she lost a stone in weight.

As a consequence of her infection and illness, the sick toddler became worried about her toilet habits and the progress she had made potty training began to fade away.

Throughout this upsetting ordeal Thomson neither accepted nor denied responsibility for this horrendous case of Salmonella.

Medical Report Confirms Illness

Eventually, they put forward a settlement sum of £2,250 which they later withdrew. A medical report was sought as the girl was so young and her symptoms so severe, so as to support the family’s case for compensation.

The medical report confirmed the toddler had suffered from severe Salmonella gastroenteritis leading to her toilet habits being damaged. Due to the time period of the symptoms and the evidence of poor food, the medical expert confirmed that the hotel resort was the cause of her illness.

On consideration of this medical evidence, TUI UK, the parent Company of Thomson Holidays agreed to pay £4,500 in compensation.

Dated: 12/06/2013